Scheduling appointments, making your time work for you and saving money are important elements when working within the medical industry anywhere in the world. You may have your receptionist sitting there trying to prioritize the mountain of paperwork, the accounting and appointments, which can often lead to human mistakes and lapses, which can leave you
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A happy event is celebrated with lots of fun and enjoyment. There are certain ceremonies that require revelry and carouse. Weddings are one of them. It is deliberated as one of the magnificent occasions that can happen in one’s life. Birthday and anniversaries are some other celebrations that are also considered to be immensely significant.
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Many people are of the age where they still remember providing excellent customer service to their patients or customers. Whether they were medical professionals or staffers, or customer service representatives in any industry, even State legislators or any type of professional who deals with the public regularly.In days past, good customer service was prevalent, not
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Did you know that more than two-thirds of Brits now own a smartphone? That’s a big target market, and it’s one your business could easily reach using text messages. But I’m not just talking about prospects; you can also harness the power of SMS texting to improve your Customer Relationship Management and ensure your existing
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As the prowess of social media networks & ability to instantly tell your followers, friends & family how you’re feeling grows, the dynamics of power has shifted from brands to consumers. Gone are the days when companies simply could rely on their marketing to do the talking for their products and organizations. They now have
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Market research surveys are a standard in trade for obtaining any kind of market information. The aim is to collect data from a small sample of a market in order to be able to predict what the whole market requires. Focusing on the customer’s point of view is definitely not new in the marketing landscape,
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Customer Service, the term has been used in tandem with any agency, organization or business offering something to the public whether it is the tangible, such as an item, or the intangible, such as a service. Yet, let’s take a moment to consider what the phrase really means? How do we define good customer service
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Customer Is The King!Haven’t you been hearing these golden words of marketing wisdom since times immemorial? Despite being repeated for years together, these words have not lost their meaning in today’s competitive times!Gartner Research reveals that 89% of businesses would compete mostly on the basis of Customer Experience in 2016… Going by this statistic, Customer
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Customers are not only an important part of a business, but the most important part of it. As a result, a business should never ignore its customers and take care of them in the best possible manner. A business should put in place robust measures to understand their customers and meet their requirements. This is
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Customer Service is the cornerstone of your business. What are you to do when it’s not good and you are receiving negative feedback? Maybe you are hearing grumblings from employees or managers, comments here and there about things that you “thought” you were on top of. You check your social channels and see negative feedback,
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